Documents
Health, Safety & Wellbeing Manual
Video Introduction
As an integral part of the Health, Safety and Wellbeing Management System, this comprehensive manual has been developed in order for you to fully understand and maintain your health, safety and wellbeing responsibilities. The content of the manual provides you with advice, support and guidance on managing health, safety and wellbeing effectively within the workplace.
Our team actively encourages your feedback and suggestions on how to improve our health and safety standards. Please forward them to the team at safetyhealthandwellbeing@thameswater.co.uk.
We would recommend that you do not print out the sections of the health and safety manual due to the large size of the document.
Sections
(return to top)Introduction
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As an integral part of the Health, Safety and Wellbeing Management System, this comprehensive manual has been developed in order for you to fully understand and maintain your health, safety and wellbeing responsibilities.
04.03.2024Section 1 - roles and responsibilities
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This section sets out Thames Water’s commitment to the effective management of health and safety and our primary role in meeting moral and statutory duties. In addition, it details the legal duties of each level of management and all employees in relation to health and safety.
25.04.2024Section 2 - activities and forms
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Section 2 of the Health, Safety and Wellbeing Manual is the core of the health and safety management system. It details the key activities that must be carried out to run the system effectively, and it provides information about the records that must be maintained.
16.07.2020Section 3 - managing risk
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This section explains how to manage risks. First we identify risks within the workplace, and then we ensure that Risk Assessment Guidance and control measures are in place. These steps must be continually communicated to all employees involved in the activities.
12.2.2018Section 4 - managing people
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This section explains the practice of managing people to ensure everyone understands the risks and hazards within the workplace, and receives proper induction and training. It also provides guidance on how to ensure the health and wellbeing of staff, manage change effectively, and limit the impact of fatigue.
22.11.2023Section 5 - managing site and field activities
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This section identifies key standards and procedures to successfully manage health and safety requirements for site and field-based activities. It provides managers and their team members with guidance through a series of signposts and current documents within the Health, Safety and Wellbeing Management System.
12.2.2018Section 6 - managing in the office
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This section details key health, safety and wellbeing requirements for the office environment.
12.2.2018Section 7 - managing contractors
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This section provides instruction and guidance on how to manage contractor activities.
16.07.2020Section 8 - control of significant hazards
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This section provides advice on additional measures required to safely manage Thames Water processes that present significant hazards.
22.11.2023Section 9 - safety alerts and briefing notes
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This section describes the purpose of safety alerts and health and safety briefing notes and the steps to be taken when they are recieved.
12.2.2018Section 10 - managing incidents
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This section sets out the Thames Water requirements for the reporting, escalation and investigation of incidents.
02.04.2024Essential Standards
(return to top)Last updated June 2023.
Last updated 18 Nov 2020.
Essential Standard 9
SkillGuard for Utilities and Thames Water Safety Passport Training Requirements.
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23.01.2024
Last updated 30 Sep 2020.
Last updated 30 Sep 2020.
Last updated 18 Nov 2020.
Last updated 6th March 2024.
Last updated 15 November.
Last updated 18 Nov 2020.
Essential Standards 21
Large commerical vehicles on public highways and construction sites
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2.6.2014
Last updated June 2023.
Last updated 30 Jun 2021.
Essential Standard 30
Work in progress
Last updated 16 Apr 2023.
Last updated 18 July 2023.
Last updated 30 Jun 2021.
Last updated 18 Nov 2020.
Last updated 24th August 2023.
Last updated June 2023.
Last updated 22.06.2023
Contractor Risk Assessment and Method Statement Review
(return to top)Last updated 08 April 2024
SHE 19b - Contractor Risk Assessment and Method Statement Review Guidance
Guidance
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08.04.2024
Last updated 08 April 2024
Health, Safety and Wellbeing Maturity Models
(return to top)Health and wellbeing maturity model
You can use this model to assess the health and wellbeing maturity within your organisation, which can help to identify areas for future improvement.
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Safety maturity model
This model can assist you in determining the safety maturity within your organisation, and identify areas for future improvement.
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Service avoidance maturity model
This model can assist you in assessing the organisational maturity towards avoiding buried and overhead services, and identify areas for future improvement.
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Guidance notes
These notes will help you to complete the health, safety and wellbeing maturity models.
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Legal Updates
(return to top)May 2019 Legal Update
Manslaughter offences, Sentencing Guidelines - 3 years on, Brexit, HSE News and Driving Risk.
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May 2018 Legal Update
Sentencing and sentencing guideline changes, legal updates regarding Brexit, building and fire safety regulation changes, ISO 45001, new PPE regulation, risk and prosecutions.
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September 2017 Legal Update
Sentencing guidelines, sentencing for driving offences, changes to legislation, fees for intervention, other HSE news, in court.
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Health and Safety Information
(return to top)Tiredness and fatigue
Thames Water has introduced a 16hr working time limit within a 24hr period.
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Summer Working
How to stay safe in the sun. In the UK, the sun is at its strongest from March to October.
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