Documents

Video Introduction

As an integral part of the Health, Safety and Wellbeing Management System, this comprehensive manual has been developed in order for you to fully understand and maintain your health, safety and wellbeing responsibilities. The content of the manual provides you with advice, support and guidance on managing health, safety and wellbeing effectively within the workplace.

Our team actively encourages your feedback and suggestions on how to improve our health and safety standards. Please forward them to the team at safetyhealthandwellbeing@thameswater.co.uk.

We would recommend that you do not print out the sections of the health and safety manual due to the large size of the document.

Sections

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Introduction

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As an integral part of the Health, Safety and Wellbeing Management System, this comprehensive manual has been developed in order for you to fully understand and maintain your health, safety and wellbeing responsibilities.

12.2.2018

Section 1 - roles and responsibilities

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This section sets out Thames Water’s commitment to the effective management of health and safety and our primary role in meeting moral and statutory duties. In addition, it details the legal duties of each level of management and all employees in relation to health and safety.

12.2.2018

Section 2 - activities and forms

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Section 2 of the Health, Safety and Wellbeing Manual is the core of the health and safety management system. It details the key activities that must be carried out to run the system effectively, and it provides information about the records that must be maintained.

16.07.2020

Section 3 - managing risk

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This section explains how to manage risks. First we identify risks within the workplace, and then we ensure that Risk Assessment Guidance and control measures are in place. These steps must be continually communicated to all employees involved in the activities.

12.2.2018

Section 4 - managing people

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This section explains the practice of managing people to ensure everyone understands the risks and hazards within the workplace, and receives proper induction and training. It also provides guidance on how to ensure the health and wellbeing of staff, manage change effectively, and limit the impact of fatigue.

12.2.2018

Section 5 - managing site and field activities

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This section identifies key standards and procedures to successfully manage health and safety requirements for site and field-based activities. It provides managers and their team members with guidance through a series of signposts and current documents within the Health, Safety and Wellbeing Management System.

12.2.2018

Section 6 - managing in the office

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This section details key health, safety and wellbeing requirements for the office environment.

12.2.2018

Section 7 - managing contractors

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This section provides instruction and guidance on how to manage contractor activities.

16.07.2020

Section 8 - control of significant hazards

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This section provides advice on additional measures required to safely manage Thames Water processes that present significant hazards.

12.2.2018

Section 9 - safety alerts and briefing notes

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This section describes the purpose of safety alerts and health and safety briefing notes and the steps to be taken when they are recieved.

12.2.2018

Section 10 - managing incidents

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This section sets out the Thames Water requirements for the reporting, escalation and investigation of incidents.

12.2.2018



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Health and safety: Engaging with suppliers and contractors

Download 14.07.2020

Essential Standard 1

Excavations 

Download 30.09.2020

Last updated 18 Nov 2020.

Essential Standard 2

Working on roofs

Download 2.11.2012

Essential Standard 3

Working over or near water 

Download 2.11.2012

Last updated 18 Nov 2020.

Essential Standard 4

Safe use of telehandlers 

Download 2.11.2012

Essential Standard 5

Welfare facilities 

Download 2.11.2012

Essential Standard 6

Mobile plant 

Download 2.11.2012

Essential Standard 7

Fixed plant and equipment 

Download 2.11.2012

Essential Standard 8

Electrical safety at work - portable equipment

Download 2.11.2012

Essential Standard 9

Thames Water safety passport requirements.

Download 2.11.2012

Essential Standard 10

Risk assessment 

Download 2.11.2012

Essential Standard 11

Effective health and safety management 

Download 30.09.2020

Last updated 30 Sep 2020.

Essential Standard 12

Safety alerts

Download 30.09.2020

Last updated 30 Sep 2020.

Essential Standard 13

Portable access equipment 

Download 2.11.2012

Essential Standard 14

Safety in vehicle movements 

Download 2.11.2012

Essential Standard 15

Protecting the public during temporary work activities

Download 3.12.2012

Last updated 18 Nov 2020.

Essential Standard 16

Streetworks

Download 11.05.2021

Last updated 12 Feb 2021.

Essential Standard 17

Scaffolding

Download 5.11.2013

Last updated 10 Feb 2021.

Essential Standard 18

Temporary oils and chemical storage 

Download 5.11.2013

Essential Standard 19

Safe use of quick hitches

Download 5.11.2013

Essential Standards 20

Management of temporary works

Download 8.12.2014

Last updated 18 Nov 2020.

Essential Standards 21

Large commerical vehicles on public highways and construction sites

Download 2.6.2014

Essential Standards 22

Managing occupational health and wellbeing

Download 5.5.2016

Essential Standards 23

Occupational road risk

Download 24.9.2015

Essential Standard 24

Personal Protective Equipment  

Download 18.7.2016

Essential Standard 25

Tiredness and fatigue  

Download 7.9.2016

Essential Standard 26

Working on live water mains

Download 19.1.2017

Working on live mains - questions

Working on live mains - questions

Download 19.1.2017

Essential Standard 27

Utility management

Download 19.1.2017

Last updated 18 Nov 2020.

Essential Standard 28

Working with drones

Download 19.1.2017

Last updated 30 Jun 2021.

Essential Standard 29

Safe isolation of plant and equipment

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Essential Standard 30

Work in progress

Essential Standard 31

Entry to sewers behind point of isolation

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Last updated 16 Apr 2021.

Essential Standard 32

Lifting operations

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Last updated 10 Feb 2021.

Essential Standard 33

Water Hygiene

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Last updated 30 Jun 2021.

Essential Standard 34

Grass Cutting on Thames Water Estates

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Essential Standard 35

Abrasive Wheels

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Essential Standard 36

Electrical Safety at Work - Fixed Equipment

Download 30.09.2020

Last updated 18 Nov 2020.

Essential Standard 38

Work at Height

Download 11.05.2021

Last updated 11 May 2021.




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Health and wellbeing maturity model

You can use this model to assess the health and wellbeing maturity within your organisation, which can help to identify areas for future improvement.

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Safety maturity model

This model can assist you in determining the safety maturity within your organisation, and identify areas for future improvement.

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Service avoidance maturity model

This model can assist you in assessing the organisational maturity towards avoiding buried and overhead services, and identify areas for future improvement.

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Guidance notes

These notes will help you to complete the health, safety and wellbeing maturity models.

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Summer Working

How to stay safe in the sun. In the UK, the sun is at its strongest from March to October.

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Learn Your Lifts

A guide to manhole and meter pit covers.

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